Hand taps on smartphone.

NINA: The BBK’s warning app

Prepared for the worst: T-Systems provides infrastructure for the BBK's warning app NINA

The focus is on protecting the population

Logo NINA app Federal Office for Civil Protection and Disaster Relief

With a warning app, the BBK offers a free application that directly provides citizens with important warnings and information and as an option in relation to their location via push notification. In addition to the currently valid official warnings from the Federal Government and the German states, this also includes information from the German meteorological service, as well as current water levels from the flood control centres of the German states.

Benefits for the customer

Fail-safe thanks to redundant infrastructure

  • Milestone for the protection of the population
  • Prompt, reliable, and, upon request, location-specific delivery of warnings about current hazard situations to citizens
  • Fast provision of information on how to handle hazardous situations
  • Fast implementation and expansion thanks to partnering

Security, stability, and immediate availability

Flooded street with lampposts.

A dangerous substance is spreading across the road after a traffic accident. There's a major fire in the vicinity. The weather is turning and is accompanied by heavy rains and gale-force winds. NINA, the emergency information and notification app of the Federal Office for Civil Protection and Disaster Assistance (BBK), alerts users of these and many other danger situations. Data protection and security have top priority, especially in public institutions. In addition, the solution must function perfectly at all times in order to be able to reliably issue warnings in the event of danger. These factors were therefore very important when selecting a suitable partner for the operation of the app.

The assignment

  • Digitalization of the Federal ministries
  • Expanding existing warning systems (radio, sirens, internet, etc.) in the so-called Modular Warning System (MoWaS) to include an app
  • Extremely high requirements for reliability and performance
  • Ensuring data protection and security
  • Potential expansion to 80 to 100 million users

Efficient alerting in the event of danger 

Red alarm button on control panel

T-Systems offers a fail-safe, redundant, and high-performance infrastructure with German data centers that meet the highest security and compliance requirements and ensure maximum performance in 24/7 operation according to individual SLAs. Capacities are also flexibly scalable, so that the planned expansion to five million users by 2020 will be implemented without a hitch. Together, the BBK (The Federal Office for Civil Protection and Disaster Relief) and T-Systems successfully implemented the project in just four months. The combination of the BBK's Modular Warning System (MoWaS) – to which radio, televisions, and sirens, among other things, are also connected – with the now-available NINA warning app for mobile devices offers comprehensive coverage for effectively alerting of the population in the event of danger.

Powerful infrastructure from T-Systems

In addition, NINA supports the population with recommendations for how to act with regard to specific events and general emergency tips in order to prepare for possible risks in the best possible manner. Users can choose between list and map views and thus have a structured overview of all existing notifications. T-Systems provides the high-performance infrastructure required for this service, which currently enables the notification of three million users within 30 seconds.

The solution

  • Advice about fulfilment of special requirements
  • Provision and ITIL-compliant operation of the highly available, redundant platform for the warning app including satellite connection
  • Connection to the mobile warning system
  • Push notifications that can currently inform 3 million users within 30 seconds
  • Protection and security of all data are of the highest priority
  • Flexible expansion possible

Digitalization comes along with almost unlimited technological possibilities. The NINA warning app is an example of how the lives of citizens can not only be made easier, but also safer. Thanks to T-Systems' high-performance infrastructure, more than 3 million users can currently be warned of dangers in a targeted, fast, and effective manner. Merely 2 billion messages were pushed per month in May 2018.

Jakob Rehbach, BBK

We look forward to your project!

We would be happy to provide you with the right experts in Europe and to answer your questions about planning, implementation, and maintenance for your digitalization plans. Get in touch!

About the Federal Office for Civil Protection and Disaster Relief (BBK)

With the BBK, the Federal Republic of Germany has a central organizational body for civil security that centralizes all relevant tasks in one place. The BBK considers all areas of civil security provision in an interdisciplinary manner, and links them together to form an effective protection system for the population and its basic needs.

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