Do you need to optimize processes and avoid bottlenecks as well as interchange, use, and secure data in real time? Electronic data interchange (EDI) is ideally suited to support this – if only the implementation, integration, and management of a B2B platform weren't so laborious. In addition to specialist knowledge, it requires investment in hardware and software. And continuous adjustments swallow up unnecessary time and money. The alternative: managed EDI services from T-Systems.
The cost drivers for setting up and operating an in-house EDI solution are software licenses, dedicated hardware, maintenance, and personnel. T-Systems has connected the ERP system of a textile retailer to more than 500 suppliers. Managed EDI services allowed the costs for EDI to be reduced by 50 percent, since there was only one electronic transfer point for communication with all partners. The existing heterogeneity of the networks and protocols were reduced to nil. The retailer was also able to reduce the order and delivery times using automatic warehouse stock reports.
Many companies are meanwhile opting for electronic data interchange (EDI) and have set up their own platform for this. But the majority of EDI standards, EDI documents, EDI processes, and heterogeneous system landscapes, as well as constant updates and the need to encrypt the transferred data, make EDI systems complex. New data formats and communication protocols need to be constantly integrated. Otherwise, errors in data detection occur. This stops automated processes and requires manual rework. A managed EDI solution prevents errors by providing a data hub in the cloud via which data is interchanged in the desired formats and directly processed in the in-house customer system.