T-Systems, a provider and systems integrator of healthcare ICT solutions, today announced the launch of Healthcare Competency Centre (HCC). Aimed to showcase the latest SAP solutions and various ways that customers and patients will benefit from them, the HCC hopes to inspire customers on the various possibilities that ICT solutions can benefit healthcare providers.
The HCC aims to help healthcare providers ride the emerging technology revolution to improve patient outcomes and at the same time achieve cost efficiency. With each country in Southeast Asia facing endless challenges on multiple fronts – whether that is the aging population issue, or long-term management and care of non-communicable diseases like heart disease and diabetes – the HCC looks to demonstrate how ICT solutions can sufficiently address the healthcare needs of the region, tailored for healthcare and localized for different countries.
Located at T-Systems’ office in Singapore, the HCC offers healthcare providers with demonstrations and use cases of SAP solutions, coupled with emerging technology. These include leveraging best practices established among T-Systems’ existing customers to help broaden industry perspective on how to apply proven healthcare technology solutions more effectively, understand the feasibility of ICT applications and discover new ways of doing business.
Customers will be able to test-drive these applications with their own data – effectively providing them with all the benefits of a proof of concept, and to experiment with how a full implementation would work, without the need to disrupt their own business processes.
For more specific use cases, the HCC provides healthcare providers with a digital ‘sand-box’ to explore solutions in isolation from their production data. This provides customers with the opportunity to carry out stress-testing, “what-if” analysis, and configuration testing for new sites, all under the guidance of T-Systems’ subject matter experts (SMEs). Customers are also able to systematically measure improvements, such as time saved through process redesign. Devices such as tablets and wearables at the HCC are equipped with SAP solutions that can also be customized as per customers’ needs.
“With the HCC, we are now able to guide customers first-hand through new possibilities in healthcare innovation -- in many cases with their own data -- to show how they can achieve better outcomes. These include helping them move to the cutting edge of digital healthcare, from assisting patient diagnoses with machine learning, to using IoT in patient recovery plans,” said Arkadiusz Czopor, Managing Director, T-Systems Asia South.
Going forward, through partnerships with professional consulting firms, T-Systems aims to develop industry templates for IoT, billing and insurance at the HCC.