This approach is not new in principle. Differentiated and hybrid, or multi-cloud, environments that combine the advantages of different cloud worlds are becoming the standard. What is new, however, is the way T-Systems transforms its own knowledge into a technological advantage. A powerful technological platform, combined with a broad ecosystem, resources and process know-how, leads to resilient, available, flexible and secure infrastructures – one entity for customer success essentially.
How? When? Which Cloud?
Cloud services have now established themselves as an integral part of IT portfolio management. This statement also applies to SAP systems especially. The days when companies viewed cloud services primarily as a means of expanding infrastructure are long gone. The cloud is currently a key resource for the modernization of business. The challenge is therefore to select solutions for problems and requirements that meet the current and future needs of the company.
Further develop SAP operations intelligently
However, since requirements are constantly changing at an increasing speed, sourcing that creates meaning and added value in the long term no longer seems to be effective. Rather, the infrastructures must be masterfully adaptable. What is needed is intelligent development of SAP operations. For the majority of user companies, it is not possible to achieve this without the services of specialized service providers. This would clarify the “how,” and “which cloud” questions at the same time. Service concepts such as “SAP on any Cloud” would be one answer. That just leaves “when.” The truth is, it depends on the individual agenda. For existing SAP customers, it should take place within the next 60 months – sooner rather than later. A “leapfrogging” if you will, as with previous cloud innovations won’t be worth it.
SAP and user companies
Technological change is bringing about massive changes in companies. However, the fact that SAP is taking this development into account does not automatically make it easier for SAP users. 2025 floats like the sword of Damocles over existing customers’ heads. SAP postulates “Cloud only” and “Cloud first.” It would therefore be ideal to implement a dual path of on-premise and cloud solutions. In addition, there is no obvious solution to finding a suitable service provider to accompany a complex project. Good consultants who master strategic development are rare. Even if the number of service providers suggests otherwise.
Why is the cloud scenario so important for SAP?
The cloud offers SAP the opportunity to implement innovations more quickly and to distribute new releases faster. While in the past it was primarily a question of ensuring the quality of the software provided, other requirements of user companies are now being added: stability, security and scalability, to name just a few. The cloud allows SAP to differentiate itself from direct and indirect competition, retain customers and market new services.
User companies and SAP
Many customers are unaware of the value of S/4/HANA®. Fully integrated business processes, from customer contact to the supply chain and back, for example, are difficult to map or implement. Increasing productivity is important as SAP demonstrates. However, other topics have higher priority. Many SAP customers do not see an ERP project as a fundamentally new opportunity for digitalization or for changing business processes, but rather as an infrastructure project. This assessment leads to considerable disadvantages.
What makes the cloud scenario so important for SAP customers?
The cloud enables user companies to use SAP solutions as an initiative for digitalizing or building new business models in the context of modernization. They can break out of the “plan-build-run” corset and approach topics such as DevOps and agile work. The aim here is to find the right mix of cloud ecosystems for your own company, always taking the timeline into account.
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