"With the ‘Salesforce Sales Cloud’ and together with our strategic partner T-Systems, we have reached our first important milestone to lead CORPUS SIREO into the digital era."
Ralph Günther, formerly CEO, CORPUS SIREO Holding GmbH
CORPUS SIREO: Greater customer proximity and faster response, thanks to Sales Cloud’s role as a centralized CRM solution
With the implementation of Salesforce.com, CORPUS SIREO is on the right track to digitization. Optimization of customer relationships is seen as a highly sensitive asset and, in addition to significant enhancements in flexibility and efficiency, is given top priority.
CORPUS SIREO clients should perceive their interaction with CORPUS SIREO as an outstanding experience. This mainly also includes, in addition to a personalized client retention strategy, an extremely prompt response to any concerns and the capability to provide immediate and accurate information anytime, anywhere. The five different CRM systems hitherto in use are therefore to be replaced by a state-of-the-art, centralized cloud solution. T-Systems will implement the Salesforce Sales Cloud with the first two modules, namely contact management and the acquisition tool with a higher-level reporting system. Operations are carried out at T-Systems’ high-security data center in Frankfurt. CORPUS SIREO will use the platform for automating further processes, primarily however for the comprehensive development of an agile and flexible cloud-based system for the real estate company of the future. In a strategic partnership with T-Systems and Telekom Deutschland, a collaboration agreement was finalized for establishing a marketing concept with the intention of exploring suitable sales channels.
At a glance
Salesforce Sales Cloud from T-Systems’ secure Cloud
New contact management and acquisition tool for all employees
Comprehensive reporting for quick real-time analysis
Mobile access to the central CRM system – anytime, anywhere
Implementation of standard and industry-specific features
Digitization of all CRM processes from customer care to finalization of agreements
Greater efficiency and reduced workload thanks to the reduction of manual tasks
Improved collaboration efficiency
Potential for increasing sales, as a greater number of projects can be implemented successfully at the same time
Greater customer contact, faster response time when dealing with customer queries
Potential for collaborative business models between CORPUS SIREO and T-Systems by exploiting synergies
Prospect of expanding the platform across the entire CORPUS SIREO process landscape, in particular with the aim of automating real estate-specific processes across the entire value chain
Strategic, exclusive partnership between T-Systems and CORPUS SIREO for marketing activities for the innovative “real estate CRM system”
Cloud computing in the enterprise must be examined holistically. This includes networks and the infrastructure as well as applications and processes. This must take place in a standardized and individual manner.