T-Systems South Africa spearheaded the development of the ICT Academy in 2003 in order to address the ICT skills shortage and made a positive difference in the lives of young individuals who never would have had the opportunity to further their studies. Since its inception 1,824 graduates were enabled with internationally recognised ICT qualifications, with a 95% pass rate and more than 85% employment rate in ICT related fields for graduates.
The ICT Academy programme is registered with the MICT Seta and is aligned with South African Government legislation. We make use of Training Excellence as assessor and moderator to ensure we adhere to the unit standards as specified by the Seta. Other partners of the ICT Academy include Microsoft, SAP and CompTIA.
The T-Systems ICT Academy moved into their new premises in the heart of Johannesburg during 2014. This world class training facility currently has 166 students from previously disadvantage backgrounds and we have 28 students of 3 regions and are busy finalising our programme for 20 students living with disability.
Hazyview Digital Learning Centre
Hazyview Staff Members
T‑Systems South Africa, in collaboration with the Good Work Foundation, established and supports the HDLC, to actively contribute to rural education initiatives. The HDLC has a critical focus on bridging the digital divide and narrowing the education gap between urban and rural education offerings in Mpumalanga. Teaching is aligned to industry job prospects in the area, including Hospitality, Tourism and Conservation with ICT as a foundation to all.
2013 progress to date:
This year (2016) marks 10 years since T‑Systems South Africa established an internal Internship Programme in 2006, to assist graduates with work experience.
The Internship Programme, registered with MICT Seta, is a 1 year structured programme comprising of 95% practical training with the balance being complimented by mentoring, life skills and technical training.
Every year, the programme offers interns an opportunity to get international exposure through a 5-6 week International Exchange Programme.
To date, over 640 interns have participated on the programme, with a placement rate of 75%. However, 2015 boasts a 96% placement rate, of which 80% are employed within T‑Systems.
2015 Internship Graduation
2015 International Exchange Programme finalists
Nkgwete IT Solutions Launch
Vumela IT Services Launch
T‑Systems embarked on a journey of supplier development by outsourcing Field Support Services (FSS) to vendors in the regions. Our model for ESD is to provide the opportunity to internal and external applicants to set up their own ICT businesses in the region, without any shareholding from T‑Systems. Through this model local small businesses are being developed in the regions, while customers benefit directly from doing business with a multi-national ICT organisation in terms of parent guarantee, service delivery and risk profile.
The successful prototype, and one of our signature investments, is Nkgwete IT Solutions, a black majority female-owned company in eMalahleni, Mpumalanga, launched in July 2013. Nkgwete successfully achieved 100% SLA targets since inception. Phase 2 of the field support services enterprise development programme saw the establishment of Vumela IT Services in KwaZulu-Natal.
The revenue impact of this ESD programme is a significant contribution towards supplier development and localisation.
Through our continuous efforts in supplier development and enterprise supplier development, local small businesses in the regions will continue to receive support to ensure sustainability and growth, which will ultimately lead to job creation.