The global Covid-19 pandemic caused a dramatic upheaval in regional public transport in particular. First, passenger numbers sank dramatically, second, many office workers retreated to the home office and had to access services from there. However, as a rule, access to the internal network from private locations is not as well secured as access from official workstations inside a company's offices. Cyber criminals sought to take advantage of this situation, which was new for many employees, and launched numerous new attacks against companies – something which has also been proven by studies. There is no single technological solution that remedies all security risks. Verkehrsbetriebe Zürichsee und Oberland AG wanted to ensure that they were not only investing in technology but also creating a security-conscious workplace culture. They reacted to the new situation with a campaign for greater IT security. Employees needed to be made aware of security issues in order to play their part in company security.
In T-Systems, we have found a partner who was able to raise our employees' awareness of security issues in the new world of work.
Dominik Trachsel, Head of ICT, Verkehrsbetriebe Zürichsee und Oberland AG