Twelve locations in Switzerland, Germany, Great Britain, Luxembourg, Singapore, Romania, and Portugal make up the group that works to optimize customer service and to constantly continue to develop software – customer focus and a best-in-class mindset are what characterize this company. With XENTIS, the company has built an excellent reputation in the banking sector. This unique solution for the integrated and modular investment management system manages over a billion euros in asset investments for financial service providers. In 2019, Profidata decided to restructure its internal IT services. In doing so, the company wanted to concentrate more on its core business: customer service and software development. Basic internal IT services that do not yield any economic value should be passed onto reliable external partners that continue to operate these services to a high standard.
Managed firewall services from T-Systems relieve the strain on our internal IT team and secure a lasting high level of security for Profidata.
Martin Frolik, Member of the Executive Board, Profidata
With managed firewall services from T-Systems, Profidata has a complete firewall solution. Locations with outdated firewall appliances receive new and efficient state-of-the-art devices with software-controlled functionalities from T-Systems’ partner Checkpoint. This facilitates an extensive automation of firewall management. All devices at all locations can now be managed from a central console in Switzerland. T-Systems takes over the managed services for incident, problem, change, configuration and release management for the firewall landscape during office hours – including monitoring and reporting. Not only that, the Customer Order Portal gives the internal IT team from Profidata the option to carry out changes to firewalls themselves via the web interface.