The car dealers map their sales processes with the CRM-Module “Automotive Sales”- from the first contact to campaigns, sales prospects and also intelligent forecasts. The customer data can be generated with the social media information.
The module “360 Grad View” [360 degree view] consolidates all the relevant information of a customer and his vehicle as a digital customer and vehicle record. This includes financing data, Connected-Car data and workshop orders. The employees can thus collaborate with the customer immediately and in a competent manner.