Ball of light with points

Telekom launches secure doctor email

Telekom’s Communication in Medicine (KIM) service connects doctors, therapists, pharmacies, hospitals, and statutory health insurers digitally and without all the red tape.

February 01 2021

Secure delivery of medical documents

Electronic doctor’s notes are coming: Telekom launches its Communication in Medicine (KIM) service in February. KIM connects all participants in the telematic infrastructure. Doctors and dentists use it to send and receive messages. Therapists and pharmacists also use KIM. It replaces printed or handwritten doctor’s letters. Printing and signing are unnecessary, likewise stamps and snail mail.

Special offers for hospitals and statutory health insurers

Doctor writes a note with numerous envelopes in the foreground

The offer includes the KIM application. The KIM client module is included, as are a range of services. Among the services is a KIM mailbox for emails, electronic doctor’s letters, and e-certificates, such as sick notes. Customers can make unlimited use of the mailbox to send and receive messages. Users are free to choose any KIM address they want. Telekom charges a one-time fee of €59.00 (net) for the service. Each KIM mailbox costs €6.99 (net) per month.

In launching KIM, Telekom reinforces its position as a central partner in healthcare networking and digitalization in Germany. The whole healthcare industry will benefit from this secure email system and Telekom’s decades of expertise.

Frank Schloße, Telematics Sales Manager

Individual conditions for unique needs

Telekom also offers the service for hospitals and statutory health insurers, with contractual conditions individually tailored to the unique needs of the customer. Telekom’s proprietary hospital information system iMedOne® is already configured for the KIM service. Each day, clinics produce thousands of doctor’s letters. Sending them electronically directly from KIS lowers costs.

Messages are safe with KIM

@ symbol and stethoscope

KIM protects patient data. The Federal Office for Information Security (BSI) helped develop this service. The application has been approved by the Federal Commissioner for Data Protection and Freedom of Information. Users sign KIM messages electronically. This uniquely identifies the sender and recipient. KIM encrypts and protects information when it is sent.

Field tested and approved

Gematik has approved Telekom’s KIM service. Back in 2020, the company passed a field test involving one hospital, 50 doctor’s offices and 16 dentist’s offices. The national associations of statutory health insurance for Baden-Württemberg, Bavaria, Berlin, and North Rhine-Westphalia also participated, as did the National Association of Statutory Health Insurance Dentists.

We look forward to your project!

Would you like to become part of a digitally networked community of doctors, therapists, pharmacies, hospitals, and statutory health insurers?  Then contact us!

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