Apart from common tools like phone and chat, Amazon Connect offers a lot more. With natural language processing, transcript (speech to text) of voice conversations, and chatbots, the AWS contact center offers top-notch functionality and support taking customer relations to the next level.
Leverage the advantages of Amazon Connect with the help of T-Systems: Effortless set up and operation of your new contact center as a managed service. We adapt the contact center to your specific needs and take care that everything runs smoothly, so that you can focus on your customer service.
T-Systems has more than 20 years of experience providing voice and contact center solutions to its customers. Our technical knowledge and understanding of the business needs of contact centers, together with our capabilities as an AWS Consulting Partner, make T-Systems a perfect partner for setting up, integrating and maintaining your Amazon Connect contact center.