HBPO harmonizes ICT landscape
SAP servers, desktop PCs, the corporate network, telephony, application management: the automotive components supplier HBPO handed over responsibility for all key elements of its ICT infrastructure to T-Systems. The maker of front-end modules, with a portfolio that includes lighting, engine-cooling, and crash-management solutions, wanted to reduce the complexity of its systems, and lower the costs of operations and support.
“My chief goal is to transcend our current, fragmented view of individual components and move on to a holistic process view,” says Anja Sprenger, Director of Information Management at HBPO. Every year, the enterprise’s three plants in Mexico, plus 15 others around the world, deliver over three million complete modules for cars such as the VW Golf, BMW Mini and Porsche Cayenne directly to OEMs’ assembly lines. When an order for a particular module comes in, production kicks off less than five minutes later at one of HBPO’s facilities. Any longer, and the automobile industry’s precisely-timed processes come to a standstill.
Dynamic SAP hosting and a single network for all sites
After assuming responsibility for HBPO’s landscape, T-Systems created a new, future-proof ICT infrastructure with consolidated and harmonized SAP systems at its heart. The Deutsche Telekom subsidiary now provides Dynamic Hosting services for SAP applications employed for managing production in North America, Central America, Europe and Asia. Standardized service processes and clearly-defined SLAs ensure a high level of stability for virtualized SAP servers and other key components. What’s more, a central help desk handles employees’ queries related to telecommunications, the network and even Microsoft Office.
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