Social collaboration for business simplifies virtual teamwork with UCC tools and workplace IT from the private cloud.

Mobility & collaboration

New demands for workplace IT

In their everyday lives, employees are online and connected anytime, anywhere. They also demand this flexibility from their workplace. Any company that dares to transform into a digital work environment will not only increase employee satisfaction, but also improve its own productivity. The cloud forms the basis for new communication, social collaboration and IT workplace concepts.

Social collaboration drives the demand for cloud services

Social collaboration – the connected collaboration of people in projects or teams supported by collaboration tools – is not just a question of technology. Generation Y grew up with smart mobile devices and considers electronic interaction a part of everyday life. It has long used collaboration platforms and specific communications channels as standard tools for daily work. For this generation, it is a socio-cultural development of communication behavior and work methods of the people working in joint projects.
After all, social collaboration changes the way we work. For Generation Y, work is not necessarily associated with one fixed location. What counts is getting the right results at the right time. A Cisco study shows that around 40 percent of Generation Y representatives surveyed would accept a lower salary if the employer provided a high degree of flexibility regarding the place of work and equip the employees with the relevant end devices and applications.

IT must support mobile teamwork

Smartphones and tablet PCs have long been part of everyday working life. Generation Y expects to be able to access the company IT systems on the go and at home and work just as productively as at the office. Regardless of where they work, employees cenn meet customers, suppliers and project teams via video conferencing. To solve specific problems and carry out projects, companies set up temporary teams with members who have never met in person and are spread around the globe.

Security risks are increasing constantly

Social collaboration from the cloud also supports two other requirements that are being scrutinized in existing IT landscapes: security and costs. The number and quality of attacks on company IT systems are constantly increasing. Companies without their own security specialists in the IT team can hardly counter the increasingly sophisticated methods of hackers. Applications from the private cloud, however, benefit from the complex measures T-Systems employs to protect data centers, networks, applications and data against attacks.

The cloud reduces application TCO

The financial benefits of the cloud become fully apparent by looking at the TCO (total cost of ownership), which considers all the costs of a solution from purchase through operation to service. Companies often underestimate the effort required to correct errors and to regularly service an application over its life cycle. In contrast, when workplace software is purchased from the cloud, these services are provided at a fixed price throughout the term of the contract – without any hidden costs.

Collaboration and communication from the cloud

Of course, the successful implementation of social collaboration requires the support of the employees. But it also demands defined rules for using the provided applications, as well as a targeted strategy and technologies that provide optimal support for social collaboration. Switching to the cloud is the first step. Dynamic communication and collaboration services offer the decisive flexibility and cost-effectiveness to increase efficiency and productivity in your company in the long term. The more mobile and distributed the workplaces of a company are, the more important solutions in and from the cloud become.