IT modernization is crucial in retail for staying competitive and meeting evolving consumer demands. It enhances efficiency, customer experience, and data-driven decision-making. Modern IT infrastructure leads to faster, more reliable services, while advanced analytics provide insights for targeted marketing and optimized inventory. This not only streamlines operations but also fosters innovation, opening new avenues for growth in retail sector.
The IT modernization in retail involves integrating AI, cloud technology, 5G campus networks, and robust cyber security. AI enhances customer service and inventory management through predictive analytics. Cloud technology offers scalable, flexible solutions for data storage and management. 5G campus networks enable real-time data exchange, ensuring seamless in-store and online experiences. Cyber security fortifies this digital infrastructure, safeguarding customer data and business operations. Together, these technologies pave the way for a smarter, more secure, future of retail.
AI is revolutionizing the retail industry by enhancing customer experiences and streamlining operations. AI-powered tools offer personalized shopping experiences, predictive inventory management, and efficient supply chain optimization. These intelligent systems analyze vast data sets for insights into consumer behavior, helping retailers make informed decisions. From chatbots assisting online shoppers to AI in logistics for timely deliveries, it is transforming how retail functions, driving sales and customer satisfaction.
Cloud services are an increasingly important part of IT infrastructure and digitalization in the retail sector. T-Systems offers retailers the entire range of public, private, and hybrid cloud solutions as end-to-end services. In addition to Telekom's own Open Telekom Cloud, these also include managed cloud services for the hyperscalers AWS, Google Cloud platform, or Azure. This also includes the migration of existing IT systems such as SAP to the cloud.
There is a perpetual threat to IT systems from hackers using techniques like ransomware to blackmail their victims. The cyberattacks are becoming more professional and dangerous which cannot be warded off using conventional tools. T-Systems cyber defense centers, monitor company networks and IT systems around the clock and ward off attempted attacks. Our security experts audit the IT systems in advance for vulnerabilities with penetration tests and remedy them, thus preventing against attack.
Transform your business processes with SAP S/4 HANA to develop customized shopping experiences. Digitalize supply chains to efficiently procure goods and manage inventory. Improve demand forecasting with SAP Customer Activity Repository (CAR) and maximize impact of promotions. SAP for retail lets you design intelligent systems to transform business processes with AI from cloud or on-premises installations. Take advantage of T-Systems preconfigured business solutions and know-how from thousands of successfully implemented SAP implementation projects with SAP best practices.
5G campus network that connects public and private mobile networks as well as Wi-Fi and enables real-time data exchange is a great solution for multiple applications – AR, VR, seamless shopping, self-checkout, or high-resolution multimedia streaming services. Also, for robots in warehouses, automated guided vehicles (AGVs) in production or intralogistics, IoT solutions such as condition monitoring, track and trace, digital price tags, or in-store analytics requiring real-time communication.
