Reflection of people working through a window

A new horizon beyond the confined work styles

New work, where work is no longer confined to a cubicle or just an office space, it’s much more

October 22 2021Mohit Pai

Building a resilient, collaborative and secure workplace

The pandemic has caused a super operational disruption. It has exposed a dormant need to create the workplaces of the future. This is precisely where the next generation of digital technologies are driving the mobility trends at the workplace. Some of these trends may have long-term staying power, while others may be short lived. The biggest transition that is happening in the world right now is in the way we work and what products and services we offer. 

What’s changing now as work 4.0 emerges?

Woman smiling at her screen with four other people on it

Employers and employees have been hinting their new workplace preferences.On one hand, 20 - 25 percent of the workforce could work remotely three to five days a week as effectively as they could if working from an office, says the Mckinsey report while on the flip side from the employer’s perspective, the study conducted by Harvard shows that, 90% of the leaders they surveyed—C-suite and frontline—believe that the digital talent platforms will be core to their ability to compete in the future to hire & nurture talents. Analysis of many such industry trends show their augmentation in two distinct strides. In one aspect it calls for mobility at the workplace i.e., work from anywhere and in second the revival of a safer return to work. Both optima’s have similar yet diverse grounds to act on and achieve equilibrium. It may be critical to examine trends to modify offers in response to future employee expectations, which will benefit sectors and companies. Here are three key trends to watch out for: 

1. Quality focussed GenZ workforce: 

If we want to administer the workplaces of the future, we must first grasp how GenZs are governed and motivated. They would ride the future both as the customer and the employee segments. The quality of work and better experience would be the motivation drivers. Here, workforce automation would be the best step towards maximising both the consumer and employee experience to sustain businesses of the future. Some important factors driving GenZ needs are as follows: 

a.    Omni Channel Employee Experience
b.    AI work assist algorithms 
c.    Employee health and Safety 
d.    Resolution mechanism to digital fatigues

2. Boost flexibility for workloads: 

As demographic trends reconfigure the work environments, the lifetime job contracts are getting effectively destroyed. Be flexible with your workloads – maximize the result, is the new way to go. Employees are more likely to have an improved job satisfaction at workplaces where the workloads can be divided flexibly. 

3. No clicks to connect!

Information and app overload at work hurts overall productivity and employee morale’s. Imagine you enter the room, or the premises with a wearable or an implant and you are connected to the workplace systems. Instead of human – computer interaction, more preferred way to authenticate is device2device communications. Digitization has unlocked a new era of workplace optimization. 

What to expect 5 years down the lane?

1. Workforce Uberization: the Freelancers Union predicts that over 50 percent of US workers will be freelancing by 2027. Such an independent workforce will give rise to a new level of block chain-based contracting solutions to facilitate control and moral obligations to streamline company operations with the lone wolfs.

2. Mixed Reality and Holograms for collaboration: Its applications are varied and industry agnostic. However, industries such as health care, education and entertainment are going to benefit the most. 

3. AI beyond automation but into Business Value Management: The creative space is not a distant dream. AI based algorithms are already being tested to generate superior level of content, images and infographics. 

4. Advance Robotics: Nano tech will further revolutionize robotics. It will change the way we look at metals and their behaviour. Self-propelling, perpetual machines, metal memories and usage of it using AI will drastically open opportunities to saves energy, time and space. 

How do we prepare for a digital future?

This is exactly where T-Systems supports as a thought leader with inspiration on innovative topics. Learn how we can shape the next steps into our digital future together.

About the author

Mohit Pai

Content Manager – Digital Solutions , T-Systems International GmbH

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