Leader in digital and sustainability services

T-Systems is a leader in this category for the third year in a row. Amongst the key strengths highlighted are Detecon’s consulting competencies into the overall portfolio of T-Systems, digital innovation with rapid prototyping leveraging digital engineering centers in Berlin and Cologne and digital infrastructure planning and realization.

T-Systems is amongst the top 2 leaders in this quadrant. ISG mentions key strengths for T-Systems as end-to-end CX offering, Data Intelligence Hub (DIH), as a central marketplace for trusted and secure data exchange between businesses and consumers and focus on digital customer service, digital marketing and sales and e-commerce solutions.

T-Systems is amongst the top two vendors for this quadrant. According to ISG, T-Systems’ key strengths for this quadrant include strong Digital Supply Chain transformation services, emerging technologies (blockchain, VR/AR, digital twin, etc.) supply chain services, and proprietary Supply Chain Control Tower (SCCT) for real-time tracking and monitoring for all suppliers within a supply chain. 

T-Systems has secured top 2 positioning for the second year in a row. ISG hightlights 3 key strengths: T-Systems (Detecon) sustainability practice that caters to clients’ digital tech and sustainability requirements, Sustainable Development Goals (SDG) dashboard and Client Enablement Quantification to calculate expected ecological impact and carbon footprint changes for customer deals.

T-Systems is a leader in this newly introduced quadrant by ISG. ISG notes the key strengths as Metaverse innovation rooms for employees, Cloud Business Lab for Retail (metaverse model for retail-as-a-service), and T-Systems’ Digital Twin Tribe (for orchestration of digital driver technologies).