T-Systems and operational services (T-Systems/OS) is ranked as a leader in 3 categories for ServiceNow services in Germany. In the report, “ISG Provider Lens™ for ServiceNow Ecosystem Partners 2023 – Germany”, ISG positioned T-Systems/OS as a leader across all three quadrants for ServiceNow consulting, implementation & integration, and Managed Services and referred to it as one of the most prominent ServiceNow elite partners in Germany.
Florian Scheibmayr, Principal Analyst at ISG, comments, “T-Systems/OS impresses with consulting services for the German market and comes up with innovative solutions; the focus is on e-mobility, sustainability, and the implementation of the Supply Chain Act, as well as use cases based on customer and field service management including broad know-how on SAP integration. T-Systems/OS has developed many innovations based on the ServiceNow platform. With the solution for compliance with the Supply Chain Act, T-Systems/OS is closing a gap in the market and with the e-mobility solution, Ambika.”