Digital voice assistants on trend. They simplify the operation of numerous devices in the home, offer a quick way to find out information, take calls and play music. Magenta Speaker is Deutsche Telekom’s answer to Alexa, Siri, and other voice assistants.
With T-Systems, we have an application that operates reliably and scalably in an agile market environment.
Things operate differently in the world of DevOps; both developers and operations personnel need new skills. To launch DevOps for the smart speaker, the responsible business unit within Deutsche Telekom chose T-Systems as a service partner for the cloud-native operation of the smart speaker backend. The goal: An application that operates with stability and scalability in a highly agile, international environment, in which constant change has become the norm. In much the same way as growth: In addition to the Magenta Speaker, the backend must also reliably provide additional devices in other European countries with “intelligence”.
With the DevOps approach for the smart speaker, Deutsche Telekom is investing in agile IT provision for an agile market environment. With the help of T-Systems, Deutsche Telekom was able enter the market for smart voice assistants. This frees up the Business team from Deutsche Telekom to focus all their resources on developing business innovations and product management. Development and operation take place hand in hand – using teams, who are confident in the use of DevOps methodology. In this way, the business requirements of markets and customers for new services and be quickly realized. Users enjoy an excellent user experience, that comprises both innovations and the reliable availability of the services. Since June 2019, T-Systems has ensured that the voice assistant backend meets the requirements of the mass market in an agile environment. At the same time, the platform – and with it the operations team – is fully scalable. If Deutsche Telekom wants to enter new national markets, the voice assistant backend and necessary operational capacities are already in place.