Salesforce has been a T-Systems partner since the summer of 2014. The two market leaders for customer relationship management (CRM) solutions, cloud solutions, and IT services offer their customers intelligent concepts from the extremely secure data centers operated by T-Systems in Germany.
In retail, a customer-centric strategy and the digitalization of business processes are critical for success on the market. IT-based Customer Relationship Management (CRM) solutions create completely new levels of proximity to the customer: companies can respond specifically to the customer's requirements and facilitate the customer's purchase decision with relevant information.
The world's number one company in this field is Salesforce. With its Customer Success Platform, the CRM specialist offers new ways of networking with the customer and having closer and hence more valuable business relationships. Together with Salesforce as its partner, T-Systems can provide their customers with CRM solutions from the fields of cloud, social, mobile, and analytics from extremely secure data centers in Germany.