Our society is constantly changing. Ways of life are becoming more individual, technological and medical advances are noticeable and having an impact on communication. This poses churches and charitable organizations, which are closely connected to people, particular challenges. As such, modern information and communication technology (ICT) is essential for social institutions, above all in administration.
The need for digitalization and modern IT is present in the social and church sectors. Which solutions can meet the requirements of people in church administrations, dioceses, and diaconal institutions and relieve them of the burden of their (often voluntary) work? How can administration and organization be optimized? A key focus here is the handling of sensitive personal data. No less important is a secure and highly available data exchange between different institutions within a national church, a diocese, or beyond.
The same applies to charitable organizations such as care services. An example is electronic care documentation: in this way, carers are always kept up to date, even when they are on the go. They have all the details they need about their patients ready to hand, and as such are able to react quickly and safely. Since many people in the social sector work on a voluntary basis, flexible, efficient personnel deployment planning is just as important. The organization of social institutions can be optimized with tailor-made solutions.
Initial pilot projects show that the focus of church communities, regional church organizations, and dioceses is squarely on digital networking and the introduction of electronic processes.
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