Efficient hospital processes are essential for decision-makers at Heinsberg. For this reason, the clinic has already spent years on the consistent digitization of their processes. IT supports doctors and health-care staff with medical documentation and therefore gives them more time to invest in patient care.
This is why the hospital introduced iMedOne® as a hospital information system (HIS) years ago. The iMedOne® Mobile app has established itself as an essential tool for the work of the staff. For example, it is used in wound documentation, as well as supporting service records for health insurance invoices. "We work better and faster", the users summarize. Now the clinic is taking the next digitalization step – beyond the walls of the hospital. Patients have the opportunity to book appointments with medical professionals online, starting with the anesthesia team. T-Systems and their partner m.Doc have introduced the innovative process that brings an end to call queues and more. Book an appointment online with just a few clicks!
With online appointment bookings, we have significantly reduced the administrative workload of our staff. This leaves more time to treat patients.
Dr. Thomas Baltus, Chief of Medicine for Anesthesia, Heinsberg Municipal Hospital
A team of 10 doctors at Heinsberg are in charge of all tasks regarding anesthesia. These include not only standard anesthesia, but also intensive care, emergency care, and pain management. In 2013, palliative care was introduced as well. Before each operation or before each medical treatment, a preliminary consultation between the patient and anesthetist is required. This pre-treatment consultation provides a baseline for the doctor to decide which form of anesthesia is best for the patient and gives the patient the opportunity to ask questions.