The solution has four main components which are installed in the mini-bus: a video camera, a small computer, a communication unit for mobile communications, and WLAN. It also has GPS tracking enabled. But the true intelligence of the solution lies in its pre-trained, AI-based application. It scans the passenger compartment and can handle four specific use cases: the number of people on the bus, whether they are wearing masks, whether they are standing, and whether a passenger has forgotten a bag in the bus. However, it’s important to note that the T-Systems solution does not control the vehicle, but only analyzes the vehicle body from inside.
A potential add-on is a tablet PC or screen that is integrated into the bus. Communications with passengers are implemented depending on the customer's requirements and can be mono- or bi-directional. For example, if a passenger is standing or not wearing a mask, they receive an appropriate message. The tablet PC also serves as an information medium in case unusual traffic situations arise—such as traffic jams or accidents.
Data privacy is accounted for
The application on board analyzes the data analytics from the object recognition software and transmits it to the customer’s back-end system. The Open Telekom Cloud, including a dashboard from T-Systems, can also be used as the back-end system. However, the images and videos captured on board the bus are evaluated in real time by an edge device and not sent to the back-end system for storage. The application only identifies the “number of persons”. This completely anonymized number is then added to the dashboard and the stored data.
Better services, better planet
The solution provides numerous benefits for the transport industry, which are:
- Fleet and fuel optimization: The main concern for any operator is optimal use and profitability of their shuttle services. It’s difficult for them to predict how many people will use the bus based on just the ticket sales. Safety of passengers and customer service are also top priorities for them. This solution will enable transportation companies to deploy buses as per demand, thus optimizing fuel consumption. This will, in turn, reduce the number of private cars on the road and eventually result in lowered emissions.
- Route analysis: Based on the trend of people boarding the bus, a future use case could be devised to analyze which route works out the best or which areas could be added to the route for profitability.
- Transportation and data safety: This solution will ensure transportation safety in self-driving vehicles. Companies opting for it will be compliant with data privacy laws because no personal information of passengers is transmitted, accessed, or saved. Also, in terms of physical safety of the passengers and vehicles, apart from driving safely on the roads, the AI solution will be able to detect stray pieces of luggage—which can be a safety issue—and pass on the information in real time to the company decision makers for immediate action. Also waiting in the wings, is a potential use case to detect vandalism and frequency management (when people embark and disembark).
The future of AI technologies in public transport
The potential of AI in public transport doesn’t just stop at self-driving buses. It can propel a revolution in the transportation sector with many innovations such as intelligent traffic management, smart fleet management, delay predictions, road condition monitoring, automated traffic incident detection, driver monitoring, and much more. The time is ripe for companies to consider AI solutions to make informed decisions, stay ahead of the competition, and do their bit for the environment. A demonstration of how this AI system works is available at our innovation locations.