Business collaboration from the high-security private cloud
Today, new products and services are developed through cross-site and cross-company teamwork. IT tools that simplify teamwork and improve process flows are essential to smooth collaboration between employees, partners and customers. According to a study by Deutsche Bank Research, the added value achieved through projects in Germany alone is projected to rise from two percent in 2007 to 15 percent in 2020. Companies that use IT solutions for virtual collaboration say they save time in general, have more satisfied users and reduce costs of IT management. Analysts estimate the return on investment of such IT solutions at up to 300 percent.
Microsoft offers widely used collaboration tools such as SharePoint, Skype for Business and Exchange. So why not get collaboration tools directly from the software provider's cloud? Because collaboration tools can only reach their full potential if they are integrated with the existing IT landscape. As a system integrator, T-Systems connects the collaboration software with existing applications and also enables the use on tablet PCs, smartphones and notebooks. And ultimately, hybrid landscapes of public and private cloud applications require integration in a homogeneous cloud, coordinated with the right tools. T-Systems operates Dynamic Services for Collaboration in the high-security private cloud, fully compliant with Germany’s strict data privacy and protection laws.
"Collaboration with customers, employees and partners is the key to getting closer to the customer and achieving greater employee satisfaction." IDG Business Media
What conventional project software lacks are tools for collaborative work in cross-site and cross-company project teams. "For a collaborative company to meet its customers’ and employees’ expectations, the IT must be transformed. It must be scalable, central and run based on standards, and must provide secure, compatible services," emphasizes IDG in the thought leadership paper, "Transformation to a collaborative company" (Transformation zum kollaborativen Unternehmen). With Dynamic Services for Collaboration, T-Systems offers four application areas that, when combined, cover every possible collaboration and communication:
Real-time communications such as Unified Messaging, VoIP and desktop video
Real-time collaboration with audio, video and web conferencing
Messaging with e-mail, calendar and corporate directories
The Dynamic Services for Collaboration provide Microsoft Exchange SharePoint and Skype for Business from the cloud, flexibly on demand. Additional applications can be ordered at short notice to cover peak loads and regular growth. And when demand falls, customers can reduce overcapacities immediately, cutting costs.
T-Systems operates the collaboration applications exclusively in high-security (ENISA standard), fail-safe data centers – with a Germany-only option to satisfy data privacy needs. Through proactive monitoring, the operations meet the most demanding requirements for security and compliance. Interfaces can integrate existing databases and applications with the collaboration landscape. With collaboration from the cloud, users benefit from regular updates of the software versions without any additional investments in service. T-Systems also offers investment protection by assuming existing Microsoft licenses for Exchange, SharePoint or Skype for Business.
The integration of business applications and mobile devices is crucial to the success of business collaboration. "Otherwise, workflows can get bogged down due to disconnected channels and tools and ultimately offer little added value to the collaboration," warns IDG in its thought leadership paper, "Transformation to a collaborative company ". Field service employees on the road, for example, need access to customer data that is processed and stored in systems such as SAP. "No matter what, the foundation for 'seamless collaboration' is not achieved until all functions and data are available quickly, securely and independently of the user device."