The digital workplace affects all companies. One of the main reasons is the mobility resulting from new technologies. The world of work is changing as a result of the digital transformation and digital natives in particular are demanding the modernization of the infrastructures that they use when working. They want the same flexibility at work that they enjoy in private. Companies are therefore moving away from device-based structures in favor of application and content-focused concepts. To an ever greater extent, users want to be able to use any application and any service with any device wherever they happen to be at the time. This results in maximum mobility and flexibility in the world of work.
"Digital workplaces offer immediate benefits: productivity, staff motivation and turnover all increase."
Online survey 2015, Wakefield Research
Even if companies do not feel pressurized by their staff to make changes, they will be forced to act when support for Windows 7 expires. After all, they will then have no alternative but to switch to Windows 10. By relying exclusively on next-generation cloud-based workplaces, IT managers can make a virtue out of necessity. So-called “light managed clients” are supplied with applications and updates from an app store and are therefore manufacturer and end device-independent. Only the applications that explicitly need to be available locally are on the device – everything else comes flexibly from the cloud.
Professional change management makes it possible
The path to the digital workplace means major changes for employees, IT and processes. In order to rise to this challenge, those responsible need the relevant know-how from all these areas. Alternatively, T-Systems as an experienced partner can incorporate its knowledge from numerous transformation projects and oversee the switchover. A view from outside is helpful in many cases – both when changing business processes and for IT. After all, those responsible at a company usually do not have a detailed knowledge of the grown structures. And the employees must not be forgotten either. While digital natives will welcome the switchover to future work, there are also the digital immigrants – employees who have a lot to learn because they did not grow up with the new technologies. Employees like these must be actively involved in the transformation process to ensure that they recognize the benefits for themselves and their work rather than resisting it from within. If everyone involved is on board and the entire team can be convinced that the forthcoming changes will result in benefits, this saves money and paves the way for a successful transformation project. Involving employees so as to motivate them and communicating with specific stakeholders are critical factors if the digital workplace is to succeed.
A big bang is hardly ever the right strategy for companies – in most cases, small, individual steps are better. “Think big, start smart” is the motto here. The transformation to the digital workplace will then succeed and will have lasting benefits.
There are no shortcuts on the way to success: five points for a successful IT workplace transformation
The right way to achieve the digital workplace involves suitable processes and professional change management.