The report recognizes T-Systems as a leader in Europe for Intelligent Enterprise Automation (IEA), Artificial Intelligence for IT Operations (AIOps) and next-gen automation. According to ISG, IEA demand in Europe is driven by compliance, green AI, and data control - requirements that T-Systems already meets. ISG outlines T-Systems' capabilities and market position within the European intelligent automation service landscape.
T-Systems delivers IEA with process discovery, scalable workflows, sovereign cloud hosting, and strong ServiceNow expertise. It offers sovereign Intelligent Automation (IA) by hosting Pega automation and tailored LLMs on its Open Sovereign Cloud. With deep expertise in AI and ServiceNow and a global delivery network, T-Systems drives impactful results. Its AIOps speeds up incident detection and resolution, while next-gen change management boosts efficiency. Leveraging innovation, digital twins, skilled talent, and a global delivery network, T-Systems drives lasting impact for European enterprises.
