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Claus-Henning Cappell

Head of Customer & Partner Innovation

About the author


Claus-Henning Cappell is Global Head of Customer & Partner Innovation at ServiceNow within the Strategy & Innovation Office. His passion is to envision how enterprises can drive massive change through service innovation focused on critical business outcomes making Everything-As-A-Service a closer reality for a human-centric world. Prior to joining ServiceNow in 2015 he spent 15 years at SAP.

All articles by Claus-Henning Cappell

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