Many companies are facing challenges due to COVID-19: How can you achieve customer loyalty despite contact restrictions? How can customers be supported from a distance and direct sales made possible? Regardless of the effects of COVID-19: how can new target groups be reached digitally? How can the service speed be increased and customer satisfaction improved?
T-Systems and Flexperto provide you with a software solution that enables contactless consulting and legally binding sales - and if required, even with a digital signature in a highly secure, high-performance environment. The modular Flexperto tool offers you and your customers seamless service and the digitization of sales activities: from online appointment, co-browsing, virtual product demonstrations and video consulting to a secure and binding contract conclusion. What's more, a variety of messenger services such as WhatsApp, WeChat or Telegram can be used for communication. All of this is MiFID II and GDPR compliant and is operated as Software-as-a-Service (SaaS) for you or, if desired, also as an Enterprise White Label solution. No installation is needed by the customer and the software solution is ready to start immediately. Test it now free of charge for 30 days.
In addition to the pure operation of the software solution, the digital salesroom can also be integrated into existing CRM or Office environments such as SAP, Salesforce, Office 365 or Lotus. We would be happy to support you - we also offer training or "human change management" for the "New Normal" and the helpdesk.